Workers Stunned as California Minimum Wage Increase Results in Immediate Restaurant Closure

By: Sam Watanuki | Last updated: Apr 17, 2024

In a sudden turn of events, Fosters Freeze in Lemoore, California, announced its closure, leaving employees in disbelief. 

Monica Navarro, the former assistant general manager, shared her shock with “The Bottom Line,” saying, “It’s a shock.” 

The Wage Increase Fallout

The ripple effect of California’s ambitious minimum wage hike has begun, with small businesses like Fosters Freeze feeling the brunt. 

Advertisement
Logo of Fosters Freeze, featuring a cartoon character of a smiling soft-serve ice cream cone holding a burger and a drink, with the bold blue text "Fosters Freeze" prominently displayed below

Source: Fosters Freeze/Facebook

Owner Loren Wright, in a conversation with KMPH, revealed that shutting down was the “last thing” they wanted but saw no alternative due to the financial pressures of the new wage law.

A Morning of Surprises

The news of the restaurant’s closure was as abrupt as it was shocking. Navarro and her coworkers were met with this life-changing update as they showed up for work, expecting a typical day. 

Advertisement
A view of the Fosters Freeze fast-food restaurant, showcasing its red and white building with the bold "Fosters" signage on the roof. In the foreground, there's a blue pickup truck with a statue of a smiling chef in the bed, and to the right, a large promotional sign reading "Fosters Freeze - Burgers & Shakes"

Source: Vintage Roadside/Facebook

The immediate closure, with no prior warning, underscored the harsh realities of business operations under new economic pressures.

Disbelief Among the Staff

For a moment, the staff thought it was an April Fools’ joke. The sudden announcement of the closure in their group chat seemed too abrupt to be true. 

Advertisement
Close-up image showcasing Fosters Freeze desserts, with a focus on a sundae cup of soft-serve ice cream topped with caramel sauce and nuts, garnished with a cherry, and the Fosters Freeze logo on the cup. Beside it, a tall milkshake in a branded cup with the logo is partially visible, both set against a backdrop featuring tropical fruits and a beach scene

Source: Fosters Freeze/Facebook

However, the harsh reality quickly set in, leaving the staff to face the immediate challenge of unemployment, as shared with KMPH.

Pointing Fingers at the Minimum Wage Increase

In the aftermath, discussions with management and the owner pointed to the minimum wage increase as the primary cause of the closure. 

Advertisement
California Governor Gavin Newsom is pictured speaking at a podium with the Seal of the Governor of California. He is dressed in a blue suit and tie, gesturing with his right hand. Flanking him on both sides are the United States flag and the California state flag

Source: CAgovernor/X

Despite some ambiguity about their exemption due to the number of locations owned, the increased labor costs were cited as the deciding factor. “He did blame it on the minimum wage increase,” Navarro revealed.

Doubts Over the Wage Increase's Impact

Navarro voiced concerns over the effectiveness of the minimum wage increase, fearing it might lead to more harm than good for small businesses. 

A hand is holding up a Fosters Freeze ice cream cone against a blurred natural background of greenery. The ice cream is vanilla flavored with a chocolate dip topping, creating a glossy shell

Source: Fosters Freeze/Facebook

She observed a worrying trend of local business closures, stating, “This is not the first business that’s closing…so I feel like this is just only the beginning,” signaling potential future challenges for the community.

Advertisement

Job Security Over Higher Wages

Faced with the prospect of unemployment, many Fosters Freeze employees expressed a preference for their previous wages over the uncertainty of joblessness. 

A tattooed chef with a cap is intently assembling burgers in a bustling kitchen environment. He is focused on placing the top bun on a burger that sits on a plate accompanied by a side of chips

Source: Jesson Mata/Unsplash

“We would have rather stayed at the wage that we did have before,” Navarro stated, emphasizing the value of job security over higher pay in uncertain times.

Advertisement

The Broader Impact on Employment

The increase in minimum wage has led not only to business closures but also to reduced working hours for those still employed, placing a heavier burden on the remaining workforce. 

Close-up of a fast food meal on a tray, featuring a sandwich with lettuce peeking out of its wrapper and a pile of French fries on top. In the blurred background, a drink carton with a drawn face is visible

Source: Digital Buggu/Pexels

The intention to improve worker welfare is facing unforeseen challenges, as employees navigate a transformed work landscape.

Advertisement

More Than Just a Restaurant

The closure of Fosters Freeze is a loss for the Lemoore community, which has lost a beloved gathering place, Fox Business reports.

A close-up image of a hand holding a blue Fosters Freeze branded drink cup. The cup features the smiling mascot of the brand, a cartoon soft-serve ice cream character holding a burger and a drink, with the slogan "Sunshine & Happiness" printed beneath

Source: Fosters Freeze/Facebook

Beyond its role as an employer, the restaurant served as a community hub, and its absence signifies a greater loss than just jobs.

Advertisement

Rethinking Minimum Wage Laws

As conversations about minimum wage laws keep buzzing, the shutdown of Fosters Freeze throws a real-life example into the mix.

An open takeout box contains a double cheeseburger with lettuce, tomato, cheese, and bacon, alongside a portion of crinkle-cut fries

Source: Fosters Freeze/Facebook

This situation forces a reevaluation of the balance between improving living standards for workers and keeping small businesses afloat.

Advertisement

Uncertain Futures

For the now-unemployed staff of Fosters Freeze, the future is uncertain. 

A close-up image of a blue Fosters Freeze beverage cup with the brand's logo and the words "CALIFORNIA'S ORIGINAL" printed around the top. The logo features red script text on a white oval background. A cartoon illustration of the Fosters Freeze mascot, a smiling soft-serve ice cream character, is also visible on the cup

Source: Fosters Freeze/Facebook

As they face the daunting task of finding new employment in a shifting economic environment, the broader implications of the minimum wage increase on the job market and small businesses are yet to be fully understood.

Advertisement

The Owner’s Response

The owner of the recently shut-down Fosters Freeze talked about his decision to close the location in a text. Owner Loren Wright explained that he couldn’t raise the wages of his employees.

A 1970s photo of a Fosters Freeze location in California.

Source: Public Domain/Wikimedia Commons

“Small businesses can’t survive a 120% plus min wage increase over the last 10 years,” Wright texted. “We are all more broke than we were 10 years ago its clear raising min wage isn’t helping… I am sad to see my employees off, and sad to see Lemoore off.”

Advertisement

Layoffs in California

Even before this new law went into effect, many fast-food locations had declared that they would have to lay off some employees. Interestingly, many pizzerias announced that they were laying off their delivery drivers.

A close-up of a pepperoni pizza in a cardboard box.

Source: Alan Hardman/Unsplash

Pizza Hut and Round Table Pizza both revealed they were laying off some of their workers at California locations. Southern California Pizza Co. also announced some job cuts.

Advertisement

Price Menu Hikes

Meanwhile, other fast food establishments in the Golden State have hinted that they would likely have to raise some of their menu prices. The Chipotle CEO made this insinuation before the law went into effect.

People and cars at a street intersection in Venice, California.

Source: Nadine Shaabana/Unsplash

Burger King already seems to have raised some of its menu prices in California, according to the New York Post.

Advertisement

How Restaurants Are Adapting

Many fast-food eateries in California have been forced to adapt to this minimum wage law in many different ways. Some have warned customers that menu prices may rise.

An up-close view of an In-N-Out location in California in the evening.

Source: Kevin Lanceplaine/Unsplash

Others have said that their restaurants may be open for less time, reducing hours of operation. Laying off workers has also been discussed, as has replacing employees with automation.

Advertisement

California Politicians' Response to New Law

Many Republicans in California have already come out against this new minimum wage law. Republican Senator Rosilicie Ochoa Bogh has explained that this legislation harms families.

An official photo portrait of California State Senator Rosilicie Ochoa Bogh.

Source: Public Domain/Wikimedia Commons

“It’s already too difficult for families to be able to afford this state,” Ochoa Bogh said. “What we need to be doing is working to lower living costs and increase opportunities for growth, not the other way around.”

Advertisement

Politicians on Small Business Issues

Many other Republican politicians, such as Senator Brian Dahle, have talked about how small businesses could suffer under this law.

An official portrait photo of California State Senator Brian Dahle.

Source: Public Domain/Wikimedia Commons

“As a small-business owner, I know that doing business in California is becoming increasingly difficult,” Dahle said. “This was a big win for the labor bosses, but in reality, it hurts those trying to achieve economic mobility. This law will force businesses to reduce their employees’ hours, automate services, or opt to do business in another state. It’s unfortunate that labor activists are destroying California’s economy and the entrepreneurial spirit that has always been a part of our state.”

Advertisement

Wages in California Cities

Some supporters of this increase in fast food minimum wages have pointed out that the minimum wage, across the board, in major California cities isn’t too far away from $20.

A bird’s eye view of San Francisco, California.

Source: Jared Erondu/Unsplash

For example, the minimum wage in San Francisco will increase to $18.67 an hour in July for all employees in the city.

Advertisement

Working in Fast Food

Many other fast food locations in cities such as Los Angeles have already raised their wages, even before this law went into effect. This is because the demand for these locations remains high.

A KFC location seen in the evening with its lights on.

Source: Marta Serrano/Unsplash

To keep workers in an industry that often sees high turnovers, these eateries have upped what they offer. According to Glassdoor, the average hourly wage for fast food workers in the state before the law went into effect was $17.89 an hour. The law will simply raise the minimum wage for all fast-food locations in California.

Advertisement

Other Fast Food Issues

The fast food industry as a whole has experienced various changes in recent years. Many supporters of this new minimum wage law disagree with critics when they say that small businesses or franchises will hurt.

A close-up of a McDonald’s modern building seen in the evening.

Source: Visual Karsa/Unsplash

These supporters point out that franchises like McDonald’s recently raised the royalty fees that all franchise owners must pay them. Supporters of the law point out that critics didn’t say this would hurt business owners when this happened.

Advertisement

Helping Workers in California

These supporters have stated that raising the minimum wage will help the fast food workers who work full time yet still can’t afford the high cost of living in the state.

A man walking down a sidewalk in the daytime in Santa Monica, California.

Source: Miguel Perales/Unsplash

“The ideal that this country once had is that you get up and go to work every day and work hard, you should be able to live on what you earn and not struggling to make ends meet,” Rick Wartzman, the author of “Still Broke”, explained.

Advertisement

Policymakers Say Small Businesses Aren’t Impacted

Many policymakers in support of this law have explained that small businesses won’t be impacted by the raise in minimum wage. According to the legislation, only businesses with more than 60 locations around the country will have to offer $20 an hour to their employees.

A close-up of a McDonald’s meal on a tray.

Source: Akash Banerjee/Unsplash

Therefore, small businesses in California with only one or two locations will be exempt from this law.

Advertisement

Questions About Law

However, many questions about this law still remain — even after the legislation has officially gone into effect. Some business owners are concerned that they may not be exempt from the law.

Two people eating at In-N-Out, with a focus on the fries and burger.

Source: Kenny Eliason/Unsplash

This confusion hasn’t been solved at all. Many business owners have stated that they’ve tried to get in touch with the government to clarify things. However, the government hasn’t seemingly been helpful in this clarification.

Advertisement

Reflecting on Policy and Its Implications

The closure of Fosters Freeze could mark a critical moment in how we talk about minimum wage laws and their ripple effects on jobs and the economy. 

A towering signboard for Fosters Freeze set against a clear blue sky. The sign features the brand's logo with a smiling soft-serve ice cream mascot, along with the words "ICE MILK," "BURGERS," and "SHAKES" in bold, capital letters

Source: Fosters Freeze/Facebook

It’s a clear example of how good intentions in lawmaking can have complicated results in the real world, sparking deeper conversations on finding the right balance to help both employees and businesses thrive in an ever-changing economic scene.

Advertisement

Strategies for Franchisees

Rather than closing completely, some franchisees are finding ways to adapt and survive amidst the wage increase. Speaking with Business Insider (BI), Brian Hom, owner of Vitality Bowls in San Jose, is tackling the new $20 minimum wage by reducing staffing, raising prices, and exploring digital kiosks.

Vitality Bowls storefront

Source: Vitality Bowls

He aims to balance rising payroll costs while maintaining profitability, a challenge many franchisees across California are currently facing. These adjustments are critical as Hom assesses the ongoing impact of wage increases on his business operations.

Advertisement

The Dilemma of Staffing Reductions

To manage higher labor costs, Brian Hom has strategically reduced the number of workers per shift and halted new hiring. “We stopped hiring,” Hom explained to BI, emphasizing the necessity to adapt quickly to sustain his business.

A woman wears a black shirt, white apron, and black visor while making a sandwich at a fast food restaurant. Two other workers stand beside her

Source: Wikipedia Commons

This reduction not only affects current staffing levels but also places additional pressure on remaining employees, raising concerns about job security and work intensity.

Advertisement

Price Adjustments: A Necessary Measure

In response to increased labor expenses, Hom also raised his menu prices by approximately 5% to 10%. This price adjustment is intended to offset the higher wages and sustain business operations.

A woman in a striped apron works at a cash register

Source: Mizuno K/Pexels

However, Hom remains cautious, “We’re waiting to see if the customers will start coming in or not,” reflecting the uncertainty of customer retention in response to price changes.

Advertisement

Embracing Automation

With labor costs escalating, Brian Hom is considering integrating digital ordering kiosks into his Vitality Bowls stores. While not initially a proponent of this technology, the financial pressures from the wage hike make automation an appealing option.

A customer stands at a Burger King self-order kiosk titled "EXPRESS ORDER." Multiple kiosks are available in the restaurant, which features a red and beige interior with the Burger King signage illuminated in the background

Source: NYSThruway/X

This move could significantly reduce staffing needs even more, although it shifts the customer service dynamic from personal interaction to digital efficiency.

Advertisement

Strategic Menu Optimization

To further manage costs, Hom has streamlined his menu, focusing on efficiency and cost-effectiveness. He reduced the number of unique ingredients required by eliminating less popular items like the Detox Bowl and Graviola Bowl.

Hands holding a smartphone, pointing the camera at a QR menu in a restaurant

Source: Freepik

This optimization helps in managing inventory more effectively and reduces operational complexities, which is vital under the new wage constraints.

Advertisement

Facing the Hard Reality

Considering the drastic impact of increased operational costs, Brian Hom warns of potential store closures. “I can’t work and not make any money,” he expressed, highlighting the severe measures he might need to take if profitability cannot be maintained.

A man looks extremely stressed while he holds his head in his hands

Source: Freepik

This new reality underscores the significant challenges faced by many of the franchisees under California’s new wage laws that are trying to stay afloat.

Advertisement

Policy and Business Realities: Owner's Perspectives

The closure of Fosters Freeze and the struggles of other franchisees like Brian Hom prompt a critical examination of the minimum wage policy’s impact on small businesses.

Logo of Fosters Freeze, featuring a cartoon character of a smiling soft-serve ice cream cone holding a burger and a drink, with the bold blue text "Fosters Freeze" prominently displayed below

Source: Fosters Freeze/Facebook

Owners are forced to make tough decisions, from laying off staff to potentially closing down, as they grapple with the financial realities of the wage increase.

Advertisement

Adapting to Market Dynamics: Industry Responses

Across California, fast-food restaurants are adapting through layoffs, reduced operating hours, and increased prices (via Wall Street Journal). These changes are essential as businesses strive to balance higher wages with maintaining customer base and profitability.

View from inside a car where a driver, seen from behind, is reaching out to receive a white paper bag with the Chick-fil-A logo from a smiling employee at a drive-thru window

Source: Jeremy Bishop/Unsplash

The industry’s response highlights the complex dynamics between labor costs, pricing strategies, and customer satisfaction.

Advertisement

Navigating Economic Uncertainty: Employee Perspectives

Employees, like those at Fosters Freeze and Vitality Bowls, face job insecurity and the stress of sudden unemployment due to business adaptations to the wage increase.Employees, like those at Fosters Freeze and Vitality Bowls, face job insecurity and the stress of sudden unemployment due to business adaptations to the wage increase.

Several Chipotle employees assist customers on a busy day

Source: Reddit

The preference for job security over higher wages becomes more pronounced as the industry undergoes these transformations, impacting workers’ lives directly.

Advertisement

Policy Implementation Challenges

There’s also the confusion over the new wage law’s implementation that has left many business owners uncertain about their obligations and exemptions.

Vehicles parked in front of businesses and palm trees on a street near a California beach.

Source: Roberto Nickson/Unsplash

This lack of clarity complicates their ability to plan financially and operationally, leading to calls for more transparent and supportive communication from the government.

Advertisement

Rethinking Policy

The closure of Fosters Freeze and the operational challenges faced by franchisees like Brian Hom call for a reconsideration of minimum wage policies.

Gavin Newsom, dressed in a dark suit and tie, stands at a podium bearing the seal of the Governor of the State of California. Behind him are the American flag and the California state flag

Source: Wikimedia Commons

These real-world impacts necessitate a dialogue about achieving a balance that supports both worker welfare and business sustainability, ensuring that the economic landscape remains conducive to both employment and entrepreneurship.

Advertisement

Finding Balance Between Employee Welfare and Business Viability

The evolving situation in California, exemplified by Brian Hom’s adjustments at Vitality Bowls and the closure of Fosters Freeze, illustrates the need for collaborative solutions that balance employee welfare with business viability.

A shot of the LA skyline on a nice day. Multiple palm trees take up the view of the foreground

Source: shalunts/Getty Images

Stakeholders, including policymakers, business owners, and workers, must engage in constructive dialogue to develop strategies that sustain businesses while enhancing worker conditions. This approach can help mitigate the adverse effects of sudden wage increases and foster a more resilient economic environment.

Advertisement