Popular Convenience Store Chain with Hundreds of Stores Sued for Discrimination

By: Georgia | Published: Apr 19, 2024

Sheetz, a well-known convenience store chain, is being sued by federal officials. 

The lawsuit alleges that Sheetz discriminated against Black, Native American, and multiracial job seekers by disqualifying applicants who failed a criminal background check.

The Core of the Controversy

Serious allegations have been leveled against Sheetz: the company is reportedly using criminal history to automatically exclude minority job applicants, CNN reports.

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Interior view of a Sheetz convenience store with various snacks displayed in the foreground and refrigerated beverage coolers in the background. A 'TOYZ' display is prominently featured on the left with the 'SHEETZ' food counter and signage illuminated in blue at the back of the store

Source: Wikimedia Commons

Triggering a lawsuit under federal civil rights laws, the practice calls into question the fairness of Sheetz’s employment screening.

Presidential Visit Amidst Legal Troubles

President Joe Biden made a campaign stop at a Sheetz store in Pennsylvania on the same day the lawsuit was filed. 

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President Joe Biden wearing a baseball cap and casual attire, conversing with people at an outdoor event with a crowd and a baseball field visible in the background

Source: Wikimedia Commons

His visit, though unrelated to the legal issues, inadvertently drew more attention to the company during this critical period.

EEOC Steps In

Taking action, the U.S. Equal Employment Opportunity Commission (EEOC) sued Sheetz in Baltimore. 

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Front view of a Sheetz convenience store featuring a sign that reads 'Sheetz open 24 hours'. The store has a red roof and customers are entering and exiting, with vehicles parked in front

Source: Wikimedia Commons

The commission contends that Sheetz’s longstanding hiring policies disproportionately affect minority groups, constituting a violation of the Civil Rights Act of 1964.

Sheetz Defends Its Practices

Facing accusations, Sheetz has defended its commitment to diversity and inclusion.

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Modern Sheetz convenience store exterior with stone accents, red awnings, and the 'SHEETZ' sign above the entrance. Outdoor seating with green umbrellas is available, and multiple waste disposal bins and gas pumps are in the foreground

Source: Sheetz/Facebook

“Diversity and inclusion are essential parts of who we are. We take these allegations seriously. We have attempted to work with the EEOC for nearly eight years to find common ground and resolve this dispute,” Nick Ruffner, the company spokesperson, stated.

The Scale of Sheetz's Operations

More than just a local store, Sheetz is a major employer with over 23,000 employees and more than 700 locations across six states. 

Interior shot of a Sheetz store at night with neon signs, a variety of food options on display, and several ordering kiosks. The store is brightly lit and features an 'M•T•GO' sign hanging from the ceiling.

Source: Wikimedia Commons

This legal challenge casts a shadow over the company’s employment practices throughout these regions.

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An Unusual Day for a Presidential Visit

On an unusual day, President Biden’s casual visit to Sheetz for campaign interactions coincided with unfolding legal drama.

Profile view of Joe Biden speaking at a podium in a formal setting, appearing to be in mid-sentence. He is wearing a dark suit with a blue tie and has white hair

Source: Wikimedia Commons

The presidential visit drew unexpected media attention to the chain as the lawsuit was filed.

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Lawsuit Details

The EEOC points out that Sheetz’s employment strategy, especially the use of criminal background checks, targets minority applicants unfairly

Nighttime exterior of a Sheetz convenience store with lit signage, showcasing a vibrant red roof against a dark sky. Outdoor seating and modern lighting fixtures are visible

Source: Sheetz/Facebook

It leads to a higher rejection rate for these groups compared to white applicants, lacking sufficient justification related to job safety or performance.

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What the Law Says

EEOC attorney Debra M. Lawrence has articulated the legal position.

Interior view of a Sheetz store with customers lining up at the counter and an assortment of snacks and drinks available. The decor features wood accents and red-hued lighting fixtures

Source: Sheetz/Facebook

“Federal law mandates that employment practices causing a disparate impact because of race or other protected classifications must be shown by the employer to be necessary to ensure the safe and efficient performance of the particular jobs at issue. Even when such necessity is proven, the practice remains unlawful if there is an alternative practice available that is comparably effective in achieving the employer’s goals but causes less discriminatory effect.”

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The Broad Impact of Hiring Policies

Although the lawsuit does not detail specific numbers, it indicates that Sheetz’s questionable hiring practices date back to at least 2015.

A food truck vividly decorated with images of coffee and smoothies, and the name 'SHEETZ' prominently displayed. The truck is parked at an outdoor event with people around it

Source: Sheetz/Facebook

Such findings imply that a considerable number of job seekers might have been affected over the years.

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What the EEOC Wants

The EEOC is demanding substantial remedies from Sheetz, pushing the company not only to correct its hiring practices but also to make amends. 

Wide interior view of a Sheetz convenience store with aisles of snacks, a central cashier counter, and a modern, spacious design with wood ceiling beams and brick walls

Source: Wikimedia Commons

ABC News reports that the agency seeks to have Sheetz offer employment to those unjustly denied opportunities, along with providing back pay, retroactive seniority, and other benefits.

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Negotiations Break Down

Initially, the EEOC sought to amicably resolve the issues with Sheetz through negotiation. 

Close-up of a Sheetz store sign featuring the logo 'SHEETZ' in bold letters with the tagline 'FRESH FOOD MADE TO ORDER' below it, mounted on a brick wall with a bright red background

Source: Sheetz/Facebook

However, when discussions failed to produce a resolution, the agency was compelled to take legal action, aiming to enforce compliance and rectify the alleged discriminatory practices.

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